---
title: "Plans and Pricing"
description: "Plans starting at $99/month with 500 included orders. We charge per order, not per courier. Courier app, WhatsApp, and real-time tracking."
url: https://sistrack.com/en/pricing/
updated: 2026-10-08
---

*Markdown version for agents. This page on the web: https://sistrack.com/en/pricing/*

# Sistrack Plans and Pricing

We charge per order, not per courier or vehicle. No commitment, no setup fee. Prices in USD, applicable taxes depend on the country. Free trial: 14 days free, no card required.

## Plans

| Plan | Price/month | Annual price (2 months free) | Included orders/month | Extra order | Users on your team |
|---|---|---|---|---|---|
| Starter | $99 | $990/year (equivalent to $82.50/mo) | 500 | $0.20 | 5 |
| Professional (recommended) | $249 | $2,490/year (equivalent to $207.50/mo) | 1,800 | $0.15 | 15 |
| Custom | $<no value> | $<no value>/year (equivalent to $<no value>/mo) | <no value> | $<no value> | <no value> |

Included orders are monthly, renew every month, and don't roll over. Orders beyond the quota are billed at the plan's extra-order price, also on annual subscriptions. Plan users are for the company's team: customer accounts in the portal don't count against the user limit.


### Starter

For local operators just getting their deliveries organized.

- iOS and Android courier app
- Proof of delivery with photo and location
- Cash on delivery (COD)
- Flat rates by zone
- Customer portal

### Professional

For established couriers who need visibility and control over their operation.

Everything in Starter, plus:

- Real-time courier location
- Order assignment from the map
- WhatsApp notifications from your own number
- Rates by weight and geofences
- Automated customer onboarding

### Custom

For companies with a B2B portfolio, an agency network, or high-volume operations: we build the plan around your case.

Everything in Professional, plus (depending on your case):

- REST API and webhooks
- Special pricing per customer
- Agency-to-agency and trunk shipments
- Your own domain and full white label
- Data migration and assisted onboarding


## Full comparison

### Rate engine

| Capability | Starter | Professional | Custom | 
|---|---|---|---|
| Flat rate by zone | Yes | Yes | ✓ | 
| Rate by weight and brackets | No | Yes | ✓ | 
| Volumetric rate | No | No | ✓ | 
| Service levels | 1 | 3 | Depends on your operation | 
| Active rate rules | 10 | 50 | Depends on your operation | 
| Special pricing per customer | No | No | ✓ | 
| Agency-to-agency shipments | No | No | ✓ | 

### Operations and visibility

| Capability | Starter | Professional | Custom | 
|---|---|---|---|
| iOS and Android courier app | Yes | Yes | ✓ | 
| Proof of delivery with photo and location | Yes | Yes | ✓ | 
| Cash on delivery (COD) | Yes | Yes | ✓ | 
| Label printing | Yes | Yes | ✓ | 
| Bulk import (batch orders) | 100 | 1,000 | Depends on your volume | 
| Real-time location | No | Yes | ✓ | 
| Assignment from the map | No | Yes | ✓ | 
| Geofences | No | 3 | Depends on your operation | 
| Custom statuses | No | 5 | Depends on your operation | 
| Automatic events per status | No | No | ✓ | 

### Customers and integration

| Capability | Starter | Professional | Custom | 
|---|---|---|---|
| System roles | Yes | Yes | ✓ | 
| Customer portal | Yes | Yes | ✓ | 
| White label tracking | No | Yes | ✓ | 
| Automated customer onboarding | No | Yes | ✓ | 
| Automated courier onboarding | No | No | ✓ | 
| REST API | No | No | ✓ | 
| Webhooks | No | No | ✓ | 
| Custom domain | No | No | ✓ | 

### WhatsApp

| Capability | Starter | Professional | Custom | 
|---|---|---|---|
| Notifications from your own number | No | Yes | Yes | 
| Self-service number connection | No | Yes | Yes | 

### Support

| Capability | Starter | Professional | Custom | 
|---|---|---|---|
| Support channel | Email | Email and WhatsApp | Depends on your custom plan | 
| Target response time | 48 h | 24 h | Depends on your custom plan | 
| Onboarding | Self-service | One 45-min session | Plan based on your operation | 
| Data migration | No | 2,000 records | Depends on your operation | 


## Frequently asked questions

**What happens if I go over my plan's included orders?**
Extra orders are billed at your plan's per-order price: $0.20 on Starter and $0.15 on Professional. Service is never interrupted. If your volume is high, the Custom plan adjusts that price too.

**Do unused orders roll over to the next month?**
No. The quota is monthly and renews every month. This also applies on annual subscriptions.

**Is there a commitment period or setup fee?**
No. You can cancel anytime, and we don't charge for installation or onboarding.

**Do WhatsApp notifications come from my own number?**
Yes. You connect your company's WhatsApp Business number and notifications are sent from it, not from a generic number. Available from the Professional plan.

**Do my customers' accounts count as plan users?**
No. Plan users are for your team (admins, operators, and couriers). The accounts your customers use in the customer portal are separate and don't count against your plan's user limit.

**Can I change plans later?**
Yes, anytime from your dashboard. The change applies immediately and billing is prorated.

**Are the mobile apps included?**
Yes. The Android and iOS courier app and the web admin panel are included in every plan.

**What currency am I billed in?**
US dollars. Any applicable taxes for your country are calculated at checkout.


## Links

- Sign up or start a trial: https://sistrack.com/signup
- Schedule a demo or talk to sales on WhatsApp: https://wa.me/34603927541?text=Hi%2C+I%27d+like+a+demo+of+Sistrack.+My+company%3A+%5B+%5D+%C2%B7+Country%3A+%5B+%5D+%C2%B7+Shipments+per+month%3A+%5B+%5D
- Contact via form: https://sistrack.com/contact/
- Product documentation: https://sistrack.com/docs/index.md
- Contact: info@sistrack.com