Built-in AI Assistant

Your Operation, Answered Instantly

Sistrack’s AI Assistant lives inside your dashboard: you type a question in plain language — “how many orders are still undelivered in Valencia today?”, “how much do we charge Customer X for 24h express?”, “which vehicles have expired insurance?” — and it answers with real data from your operation, not a generic search.

It’s not a chatbot bolted onto a website. It’s an assistant connected to your system, one that queries, calculates, and answers based on what’s actually happening in your logistics — today, right now.

What Makes It Different from “an AI Chat”

Function calling over your real operation

The assistant doesn’t guess: it runs real queries against orders, rates, fleet, pickups, COD, and reports. When you ask about an order, it answers with its true status — not a trained guess.

Respects your permissions, no exceptions

Every user converses within their own role: what the assistant shows a Seller isn’t what it shows a Manager, and a Shipper never sees commissions. The assistant inherits Sistrack’s permission system — the AI is not a backdoor into your data.

Trained on your documentation

Sistrack’s 60+ user guides are part of its knowledge base: ask it how to do something (“how do I set up a new rate zone?”) and it explains the exact procedure with steps, not generalities.

Embeddable widget

Beyond the dashboard, the assistant can be published as an embeddable widget — on your public tracking page or customer portal — so your own end users can resolve their questions without calling you.

What You Can Ask It

Built for Real Operations

• Native Spanish — the platform is Spanish; the assistant speaks your business language, not translations.
• Per-tenant configuration — each company decides what its team can ask and how the assistant responds for its operation.
• Auditable history — conversations stay in your system; no operational data traveling through personal AI accounts.
• Built in from the ground up, not bolted on — same login, same permissions, same platform. There’s nothing to integrate.

AI That Answers with Truth, Not Promises

The difference between an assistant connected to your real data and a generic chatbot is the difference between knowing and guessing. In logistics, guessing costs money: a wrongly reported order is a customer calling twice.

Sistrack’s AI Assistant answers with the truth of your operation — and only the portion of truth each role is allowed to see.

Try It on Your Operation

The assistant is enabled according to your plan — and on higher-tier plans it responds with the full scope of your operation. In a demo, we’ll show you real questions about an operation like yours — and answers backed by data, not marketing.